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Registration for SystmOnline:


What is SystmOnline?

SystmOnline allows you to view, book, change or cancel appointments to see a doctor. This can be done online on a computer or via a smartphone app. Currently only routine doctor appointments can be booked in this way. Not every available slot can be booked online so if you can’t find what you need, try again later or call us. For urgent appointments or to book an appointment with a nurse please call the surgery as usual.


SystmOnline also allows you to view and request repeat medication and view your recent blood test results. You can tick what you need, or if it is not on the list, you can send us a message.


Who can register for this service?

Patients who are registered with Farrow Medical Centre.



How do I register?

By providing one photo identification and one address identification

You will be required to complete a registration form.

This can only be done in person.

The Practice will require up to 28 working days to process your request.

You will then be contacted and given a username and password to allow you

to log in.


How do I get going?

Speak to a receptionist for an online registration form.


Morning Surgery - Open Access

The Practice provides an Open Access surgery every weekday morning between 9-10am for acute problems and an appointment is not necessary. There are also some pre-bookable appointment most mornings.

If the surgery is busy you should be prepared to wait to see the doctor as patients are seen in order of arrival.

If another patient appears to have been seen before you they will be seeing a different doctor/nurse to you.

We will try to ensure you see a doctor of your choice but this may not always be possible.

Please note that in the Open Access surgery the doctors cannot complete claim forms or perform non-NHS medicals. You will need to contact a doctor to arrange a time for non-NHS medicals.

Afternoon Surgery - ALL Pre-booked Appointments

Speak to the receptionist to arrange a routine appointment with the doctor or nurse or you may book online. 

We advise patients to see the same doctor for the same condition wherever possible.

Routine appointments can usually be booked 4-6 weeks in advance and we will always endeavour to ensure that you see the doctor of your choice. However, if a doctor is on annual leave, surgeries may change and you may be asked to see an alternative doctor or a locum doctor.

Please do not ring between 9-11.30am to book a routine appointment as this prevents more urgent calls from reaching us.


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