Red Hub Appointment Information

Posted on April 8th, 2020

If you have been booked an appointment at a GP practice which is a ‘red hub’. A red hub is our way of managing the urgent primary medical needs of patients who have possible symptoms of coronavirus, or are self-isolating as part of a household.

The hub will look after you if you have an urgent medical problem that does not require treatment at a hospital and would normally be provided by your own family doctor (GP).

If you have been booked an appointment at the Hub by your GP , you will have an initial telephone appointment with a GP from the red hub. You will then be booked a face to face appointment if you are:

• in urgent need of a face-to-face GP appointment (and the issue cannot be resolved by a telephone, video or e-consultation), and
• have possible symptoms of coronavirus, or
• are self-isolating in a household

Please note: when your GP calls, this is likely to be from a withheld number – please answer your phone.

You will not receive a test for Coronavirus (COVID-19) at the hubs. At present these are only done if you are admitted to hospital with an illness which resembles coronavirus.

The red hub is at:

• Bradford North hub, located at Shipley Medical, BD18 3EG

What you need to do before you attend your appointment

• Make sure that you have accurately described your symptoms to our GP practice
• Make sure that we have your correct, most up to date mobile number
• Make sure you let us know if you are unable to attend a hub because you do not have your own transport.

What you can expect at your appointment

If you are booked an appointment at the red hub, please click here to see what you can expect at your appointment

Where to find more information about coronavirus

For the latest information and advice about coronavirus, visit nhs.uk/coronavirus