Prescriptions
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- use our Online Service. Please ask our receptionists to enrol you in this service. Identification will be required.
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form attached to your last prescription
- bring the paper form to the surgery, Monday to Friday from 8am to 6pm
We do not take repeat prescription requests over the phone. In line with National Guidance our staff are instructed not to accept telephone orders which may lead to errors with complex or similar sounding drugs.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at reception
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone reception after 10am on 01274 637031
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
In exceptional circumstances ONLY it may be possible to get essential medication via 111.
Pharmacy services
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Find a local pharmacy